Privacy Notice

1. Who we are

Extended Living ("we", "us", "our") operates this website and the Truck Driving 101 manual. We are the data controller responsible for the personal information described in this notice.

2. Information we collect

• Contact information — your name and email address when you make a purchase or contact us.
• Account information — login credentials if you create an account.
• Support messages — anything you send us by email or through support forms.
• Usage and device data — pages viewed, time on site, browser type, device identifiers, and IP address.
• Order data — confirmation that a purchase has been made; payment card details are handled by Paddle and are not collected or stored by us.

3. How we use your information

• To provide the manual and related content (contract performance);
• To create and manage your account (contract performance);
• To respond to support requests (legitimate interests);
• To improve and secure the Service, including fraud prevention (legitimate interests);
• To send service-related emails such as receipts and account notices (contract performance);
• To send marketing emails where you have opted in (consent — you can withdraw at any time);
• To comply with legal obligations such as tax and accounting requirements (legal obligation).

4. Who we share information with

• Service providers — hosting, email delivery, analytics, and customer support tools that help us operate the Service.
• Paddle — our Merchant of Record. Paddle handles the sale of the product, subscription management, payments, tax compliance, and invoicing. See Paddle's privacy notice.
• Professional advisers — legal, accounting, and audit advisers when needed.
• Authorities — where required by law, court order, or to protect our rights.

5. How long we keep your information

We keep personal information only as long as we need it for the purposes set out above, or as required by law (for example, tax records). When information is no longer needed it is deleted or anonymised.

6. Your rights

Subject to applicable law, you may have the right to access, correct, delete, restrict, or object to the processing of your personal information, and to data portability. Where processing is based on consent, you can withdraw consent at any time. To exercise any of these rights, contact us through the contact details on this site.

If you are in the UK or EEA, you also have the right to lodge a complaint with your local data protection authority.

7. International transfers

Your information may be processed in countries outside your own. Where we transfer personal data outside the UK or EEA, we rely on appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

8. Security

We use appropriate technical and organisational measures, including encryption in transit and access controls, to protect your information against loss, misuse, and unauthorised access.

9. Cookies

We use a small number of cookies and similar technologies that are essential to operate the site (for example, to keep you signed in and to remember your preferences). We may also use analytics cookies to understand how the site is used. You can manage cookies through your browser settings.

10. Contact

For privacy questions or to exercise your rights, contact Extended Living through the contact details on this site.